Global Tools Inc.

200 Rue Norman, Lachine, QC H8R 1A1, Canada
We’re open Monday to Friday, 8:00 – 17:00 EST

FREQUENT ASKED QUESTIONS

What are the delivery charges?

Only shipping. The delivery fee depends on each product, its size and weight. The charges will be calculated in the shopping cart. Importation charges (custom-duty charges) are paid to your country (usually from 5 to 15%) when the product arrives.

Which payment methods are accepted?

PayPal, major credit cards, bank-wire transfers, Interac and Bitcoin.  We could also receive WesternUnion and MoneyGram if that is your favorite payment mechanism.

How long will delivery take?

The longest time frame, for a 40 feet container, is 4 weeks.  For rest of the products, on economic freight, the shipping takes 2 to 3 weeks. Remember, it also depends on how fast you need it, and how much you want to invest in shipping.

How secure is shopping? Is my data protected?

Your connection to the shopping cart, and the whole buying process, is protected by bank-grade SSL encryption. Besides, we do not register any credit card information whatsoever.  The payment gateway takes care of the transaction: the very same way your pay at any physical store!

What exactly happens after ordering?

We move fast to ship your in 48 hours!

Do I receive an invoice for my order?

Yes, by email. Furthermore, it is downloadable in your personal account, in this web site.

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